Your privacy matters to us. This Privacy Policy explains what personal data jilikk collects from Filipino players, how we use and protect it, and what rights you have over your information. Please read this carefully before using our platform.
When you register and use the jilikk platform, we collect certain personal information necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals. During your use of the platform, we automatically gather technical data including your device type, IP address, browser information, and session activity logs. This technical data helps us maintain platform security, detect fraudulent behaviour, and improve the overall mobile experience for players across thePhilippines. We only collect data that is relevant and necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.
The personal data we collect is used primarily to create and manage your jilikk account, process your bets and financial transactions, and verify your identity in accordance with Philippine regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Your activity data helps us personalise your experience, recommend relevant sports betting markets and casino-style games, and ensure that our responsible gaming tools are working effectively for you. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you individually. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. Any marketing communications we send are based on your preferences, and you can opt out at any time through your account settings.
jilikk does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are bound by strict confidentiality agreements. In cases where Philippine law or a valid regulatory order requires disclosure, we will comply and may share relevant data with the appropriate government authorities or law enforcement agencies. If you participate in promotions or VIP programmes that involve third-party partners, we will inform you clearly before any data is shared and obtain your consent where required. We ensure that any third party receiving your data applies security standards consistent with our own, and we regularly review these partnerships to confirm ongoing compliance.
We take the security of your personal data seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the jilikk platform is encrypted using secure protocols, ensuring that your financial and personal information remains protected during every session. Access to your account data within our systems is restricted to authorised personnel only, and all staff with access to personal data are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities promptly and in accordance with applicable law. We encourage you to also take steps to protect your own account by using a strong, unique password and enabling any available two-factor authentication options.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering requirements applicable in the Philippines. After the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request the deletion of your account, we will process your request promptly, subject to any legal obligations that require us to retain certain records. You may contact our support team at [email protected] to enquire about the specific retention periods that apply to your data.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no legitimate reason for us to continue holding it. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests. To exercise any of these rights, please contact us at [email protected] with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing your request to ensure that your data is not disclosed to an unauthorised person. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to resolving all privacy concerns fairly and transparently, and we treat every request with the seriousness it deserves.
The jilikk platform uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and analyse how players interact with our site. Essential cookies are required for the platform to operate and cannot be disabled, as they support functions such as login sessions and security checks. Analytics cookies help us understand which features are most popular and where we can improve the player experience, but the data collected is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the jilikk platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify you through the platform or via the contact details associated with your account, giving you reasonable notice before the changes take effect. The date of the most recent update will always be displayed at the top of this page so you can easily identify when the policy was last revised. Continued use of the jilikk platform after the effective date of any updated policy constitutes your acceptance of the revised terms. If you have questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact us directly at [email protected].
Have questions about how jilikk handles your personal information? Our support team is ready to help Filipino players understand their privacy rights and account options.